Virgin Media is a UK-based telecom company including broadband, Tv and phone,

 

Virgin Media is a UK-based telecom company that offers a range of services, including broadband, TV, and phone. The company was formed in 2006 after a merger between NTL and Telewest, and has since grown to become one of the largest broadband providers in the UK.

In this review, we will take a closer look at Virgin Media's broadband, TV, and phone services to help you decide if they are worth the hype.

Broadband

Virgin Media offers some of the fastest broadband speeds in the UK, with speeds of up to 1Gbps available in some areas. This makes it an excellent choice for heavy internet users or those who need a reliable connection for streaming and gaming.

The company also offers a range of packages to suit different needs and budgets. The entry-level M50 package offers speeds of up to 54Mbps, while the top-end Gig1 package offers speeds of up to 1Gbps. There are also a number of packages in between, including the popular M100 and M200 packages.

One of the standout features of Virgin Media's broadband service is its Hub 4 router. This router is designed to provide a strong and reliable Wi-Fi signal throughout your home, even in areas with poor signal strength. It also comes with a range of advanced features, such as automatic channel optimization and parental controls.

Overall, Virgin Media's broadband service is a great option for those who need fast and reliable internet. However, it is worth noting that the company's broadband coverage is not as widespread as some other providers, so it may not be available in all areas.

TV

Virgin Media's TV service is one of the most comprehensive in the UK, offering over 200 channels, including all of the major sports and movie channels. The company also offers a range of on-demand content, including box sets and films, which can be accessed through its TiVo set-top box.

One of the standout features of Virgin Media's TV service is its ability to record up to six shows at once, while also allowing you to watch a seventh show live. This makes it an excellent choice for households with multiple people who want to watch different things at the same time.

Virgin Media also offers a range of add-ons to its TV service, including premium sports and movie channels. While these add-ons can be quite expensive, they do provide access to some of the latest movies and sporting events, which may be of interest to some customers.

Overall, Virgin Media's TV service is a great option for those who want a comprehensive package with plenty of options. However, it is worth noting that the service can be quite expensive, particularly if you opt for the premium add-ons.

Phone

Virgin Media's phone service is based on VoIP technology, which means that it uses your internet connection to make and receive calls. This can be a great option for those who want to save money on their phone bills, as calls to other Virgin Media customers are free, while calls to other UK landlines and mobiles are charged at a competitive rate.

The company also offers a range of features with its phone service, including voicemail, call waiting, and caller display. These features are included as standard with all phone packages, so you don't have to pay extra for them.

Overall, Virgin Media's phone service is a great option for those who want to save money on their phone bills. However, it is worth noting that the service is not as reliable as some other providers, particularly during peak times when the internet connection may be under strain.

Customer Service

One area where Virgin Media has come under criticism in the past is its customer service. The company has been accused of poor communication and long waiting times for support requests.

However, the company has made efforts to improve its customer service in recent years, including the launch of an online chat service and the introduction of a dedicated team to handle complaints. In addition, Virgin Media offers a range of self-help resources on its website, including troubleshooting guides and an online community where customers can ask for help and advice.

Despite these improvements, there are still some customers who have had negative experiences with Virgin Media's customer service. It is worth keeping this in mind when considering whether to sign up for the company's services.

Conclusion

Overall, Virgin Media is a solid choice for those who want fast and reliable broadband, a comprehensive TV package, and an affordable phone service. The company offers a range of packages to suit different needs and budgets, and its Hub 4 router and TiVo set-top box are both packed with advanced features.

However, it is worth noting that Virgin Media's services can be quite expensive, particularly if you opt for the premium add-ons. In addition, the company's broadband coverage is not as widespread as some other providers, so it may not be available in all areas.

Finally, while Virgin Media has made efforts to improve its customer service, there are still some customers who have had negative experiences. It is important to keep this in mind when considering whether to sign up for the company's services.

In summary, if you are looking for a fast and reliable broadband provider with a comprehensive TV package and an affordable phone service, Virgin Media is definitely worth considering. However, it is important to do your research and compare prices and services from other providers to ensure that you are getting the best deal for your needs and budget.

Virgin Media UK-based telecom company like broadband, Tv,phone

Virgin Media UK-based telecom company like broadband, Tv,phone